Cookies / Privacy

Privacy Policy of

This is NuYu London's privacy policy, we are located at 9 Princess Road, Primrose Hill, NW1 8JN and you can email us at This privacy policy explans how we use any personal information we collect about you and why we collect it. 

NuYu London commit to the protection of all personal information given to us by clients and customers. This is done in accordance with the UK Data Protection Act 1998. We will only use your information within the permissions you give us and the boundaries set out in our policy. We will never use your information for any other purposes, or share it with any third parties. 

What Information do we need?

We need your contact details, your: name, phone number and email address. We will also need information about your age and health in order for a treatment to go ahead. 

Why do we need it, How will we use it and How long will we retain it? 

We need all the details above in order to ensure that it is safe for us to provide hair & skincare treatments you ask for and also for insurance purposes. We will store you information for 7 years after the date of your treatment, or for 7 years after you have reached the age of 18 if you are/were under 18 when your treatment took place. Our lawful basis for processing this personal information is 'contract', this means that we have a legal reason to ask you for your data because we need it or contractual reasons. You do not have to share your personal data with us, but if you do not we cannot offer you a treatment with NuYu London. You must fulfil your side of the contract (share your personal information) in order for us to fulfil ours (carry out the treatment).

The data will then be archived or destroyed, unless we need to retain it for legal, accounting, regulatory, or auditory requirements or to protect the company’s interests. 

You have the right to request a copy of any personal information we hold about you. 


We would also like to send you information about the products and services we offer using the information you have shared share with us, but you do not have to agree to this for the treatment to go ahead. If you agree to being contacted for marketing purposes we will either email or SMS. You may withdraw this consent at any time by emailing us at or calling us on 02032042020

How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

Functional Cookies

We use cookies on this website for the following purposes:

  • Anonymously tracking page visits, hits, search terms, visitor locations etc. for statistical purposes, which help us to improve our services. We use Google Analytics to provide us with information about use of the website, examples of this statistical information would be how many visitors from United Kingdom we have had, how many visitors used Internet Explorer as a browser, how many pages were visited today, what words visitors search for to find our website etc.
  • Improving security on the website to prevent fraudulent activity and protect your personal information

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

This website will not share any personal information with third parties.

Who can I complain to if I feel you are not handling my data correctly?

Please contact us if you have any questions about this privacy policy or the information we hold on you, you can do this by email ( or post (NuYu London 9 Princess Road, Primrose Hill, NW1 8JN) If you believe we are not handling your data correctly you have a right to make a complaint, this should be sent to us using the above contact details. If you are unhappy with our response you should then contact the ICO (independent commissioner's office) by contacting them or using the following web page